My dear friend and mentor, Billy Harvill, would have been proud. Billy convinced me about the power of public speaking—how it can elevate confidence and inspire others. His nurturing spirit helped me overcome a fear common to the vast majority, and I carry that forward by helping our team grow in their communication skills.
Yesterday, for the second time this year, we welcomed staff from the Buckley Public Speaking School to work with six rising stars in our agency. They focused on style, delivery, and clarity—essential tools for confident communication. Watching their progress reminded me how vital it is to invest in people, not just professionally but personally.
Opportunities abound here, but it’s up to each individual to embrace the challenge. Speaking in front of peers isn’t easy, but twelve team members have done it this year. That effort reflects our commitment to nurturing talent.
Our work is demanding—always pushing for better—and these coaching sessions reaffirm our belief in elevating others. We invest time and resources because we believe in our people’s potential to serve clients exceptionally.
Nobel Prize winner George Bernard Shaw once said, ‘The single biggest problem in communication is the illusion that it has taken place.’ The essence of our core value, Nurture, is to make communication easy, clear, timely, and intentional. Effective communication at every level matters today more than ever.
No question, Harvill would agree.



